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This Privacy Policy explains the practices and policies of Axe Pay (“Axe Pay”) regarding the collection and protection of Personal Data supplied by users or collected by us from users of Axe Pay websites and the Axe Pay services (the “Service”).
Axe Pay defines “Personal Data” as any data from which it is practical to directly determine the identity of an individual. Any capitalized terms not defined in this Privacy Policy have the meanings given in the Service’s License and Service Agreement (the “User Agreement”). This Privacy Policy may be updated by Axe Pay from time to time. Axe Pay will provide notice of materially significant changes to the Privacy Policy by posting notice on its websites.
By registering to use the Service, you agree (1) to comply with the terms and conditions of this Privacy Policy and (2) Axe Pay may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Policy or the Terms and Conditions. Personal Data may be processed by Axe Pay in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Data may be less stringent. Please note that by visiting and using Axe Pays’ website, you are accepting the practices described in this Privacy Policy.
How Axe Pay Uses Information
Personal Data
We will not sell or market the email addresses or other collected personal information of registered Users to third parties. You acknowledge and agree that Axe Pay may occasionally send you administrative communications regarding your account or the Service via email.
Cookies and Passive Data Collection
Axe Pay uses cookies, IP addresses, and URL information to improve and further develop the Service, and to provide enhanced or geographically differentiated features and service levels to Users, where available. Axe Pay uses cookies to save User screen names, session validators, and on Users’ browsers and hard drives, and may use them to provide tailored products and services to those Users, as they become available. IP Addresses also help us diagnose network congestion, problems with our servers and otherwise assist in the administration and delivery of the Service to our Users.
User Information Axe Pay Collects
Personal Data
Visitors and Members of the Site and Services may interact with our Site in different ways. For example, Visitors are people who may visit the Site but not necessarily sign up to become a Member. We collect different information from Visitors than Members, and vice versa.
Members – Members interact with the Site and Services in a way that requires registration so that the Member may then upload and incorporate additional information for use with the Services. Once you register with Axe Pay and sign in to the Service, you are not anonymous to Axe Pay. When registering with Axe Pay, you provide Personal Data, which may include company name, industry, number of employees, phone number, your title, city, state, country, zip code, a user name, confirmed email address, and a password. Axe Pay may also record your IP address when you submit information. Axe Pay also may collect, at your option, certain preference and demographic information from you.
All information collected by Axe Pay is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows Axe Pay to understand its user base and to improve services.
All Users may opt to remove their Personal Data from our live database by contacting Axe Pay and canceling their Axe Pay user account. Users of the Axe Pay Services may also cancel their account at any time by sending a cancellation request in writing, either by mail or electronic mail.
In addition to the information that we actively collect during registration, we passively collect some information from Visitors.
Visitors – Visitors are people who do not actively provide content to the Site or Services. However, as described below, the site may still collect information from Visitors. Any information gathered from Visitors is also gathered from Members.
This information is restricted to cookies, IP addresses and referral URLs, and other passive information gathering devices, as explained below.
Cookies and Passive Data Collection
Axe Pay automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.
Users should be aware that other websites visited before entering the Axe Pay websites might place Personal Data within a User’s URL during a visit to their website, and Axe Pay has no control over such websites. Accordingly, some of this information may be logged by Axe Pay.
Links to Third-Party Sites
Axe Pay websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.
SMS Terms and Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example:”Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary.
Disclosures
Axe Pay Service Providers
Our primary use of any information that we collect from you is to provide you with the Services that you have paid for and which we advertise via the Site. In other words, we use the information for the purpose for which you provided it.
With the limited exceptions found in the Special Cases section below, we will never sell, rent, or disclose your personal information without your permission. Personal information includes all information that you provide for use with your service and which we actively collect.
With that said, we also use portions of your information to deliver customized services to you. For example, information, which cannot personally identify you, and aggregate information, which may be collected both actively and passively, may be used to customize our marketing efforts or to customize the Site or Services for an aggregate group of customers. This aggregate information may be provided to third parties, such as our Site services providers, for the purpose of improving the user experience. We may also use the personal information of Members whose service has expired or has been cancelled in order to market our services to these individuals in the future.
As explained below in discussing data security, we contract with certain third parties to provide you with the Site and Services. These parties may include billing processors, data centers for hosting the Site and Services, and other vendors needed to provide the Site and Services. While we expect that those third-parties will respect and keep private all information for which they have access, we cannot guarantee that data breaches or other unauthorized access to your information will not occur, despite our choosing vendors and contractors who we believe to share our commitment to securing your information.
Legal Requirements
Axe Pay does not disclose Personal Data, including the data associated with the Service, unless disclosure is necessary to comply with an enforceable government request such as a warrant.
We endeavor to not use or share personally identifying information about you in ways unrelated to those described in this Policy without also providing you with an opportunity to opt-out or otherwise prohibit the unrelated uses. However, there may be special circumstances in which we need to disclose, with or without your knowledge, personal information about you, or information regarding your use of the Site or Services we believe that it is reasonable to do so, including:
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To satisfy any laws, regulations, or governmental, or legal requests for such information;
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To bring legal action against someone who may be violating our Terms & Conditions or other policies;
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If we are compelled to do so by lawful criminal, civil, or administrative process, subpoenas, or court orders.
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If we suspect credit card fraud or abuse, or other fraudulent activity.
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If we sell or transfer the Site or Services to a third party; however, we will first notify you to inform you of such sale or transfer.